Secure Email, Web and Form Solutions    +1 (800) 441-6612
LuxSciLuxSci
Secure Email,
Web and Form Solutions
Phone: 800-441-6612
sales@luxsci.com
support@luxsci.com

Help on Logging in to the Full Site

Username and Password

  • Your username is your default email address
  • Some users may have alternate login usernames. However, email aliases cannot be used as login usernames.
  • Your password is case sensitive.
  • Your username must be entered in all lower case

Web Browsers

We recommend using the latest version of Google Chrome, Mozilla FireFox, Internet Explorer, Safari, or Opera. However, while Internet Explorer v9.0+ is supported, only the most recent versions of other browsers are supported. If you have an older browser or a browser that is not properly working, please try the "Mobile Site".

You must have JavaScript enabled and cookies enabled. If you do not want to use cookies or JavaScript, please try the "Mobile Site".

To download a compatible browser, follow one of these links:

Login Problems

If you login successfully, but are logged out on the next page view, then you most likely are having problems with cookies. Try clearing your browser's saved cookies and make sure that your browser is configured to accept all cookies from the domain "beta.luxsci.com".

If you have forgotten your password, use the "Password Reset" button, if provided, or contact your account administrator or LuxSci support for assistance.

Social Login / OpenID:

If you have an account with a Social Media provider (e.g. Facebook, Twitter, Blogger, etc.) or and OpenID you can use it to Login to this portal once you have enabled this in your account. To do this:

  • Login first using your username and password.
  • Navigate to "Account > Security > Social Login/ OpenID" via the menu at the top of the page.
  • Click on "Add aa Spcial Login or OpenID" and select your provider (e.g. Twitter, Yahoo, Google, Facebook) or enter your actual OpenID address in the pop-up box.
  • Once you verify yourself with your provider, your OpenID will be listed there in your "Social Login/OpenID" page as "Verified".
  • You can then use that "Social Login / OpenID" button to login to this portal.

Two-Factor:

If you have enabled two-factor authentication, then you will be required to use the second factor after you have entered your username and password successfully. You will not be able to login without using both your username/password and your second factor.

Pre-Filling the Login Form

You can pre-fill your login form by constructing links to the login page with certain parameters in the query string. Add:

  • username=youremail@address — to have the Username field pre-filled with a specified username.

Security CertificationsTRUSTe EU Safe HarborThawte Extended Validation SSL CertificateMcAfee SecureAuthorize.net Merchant
• Access Anywhere
• Fast and Robust
• Super Secure
• Tons of Features
• Customizable
• Mobile Friendly

Send and receive email from your favorite programs, including:

 Microsoft Outlook
 Mozilla Thunderbird
 Apple Mail
 Windows Mail

... Virtually any program that supports POP, IMAP, or SMTP

Keep your email, contacts, and calendars in sync:

 Apple iPhone and iPad
 Android Devices
 BlackBerry
 Windows Phone

... Any device with Exchange ActiveSync (EAS) support

Relay your server's mail through LuxSci via smarthost:

• Resolve issues with ISP sending limits and restrictions
• Improve deliverability with better IP reputation and IP masking
• Take advantage of Email Archival and HIPAA Compliance
• Even setup smarthosting from Google Apps!

Free web site hosting with any email account:

• Start with up to 10 web sites and MySQL databases
• DNS services for one domain included
• Tons of features and fully HIPAA capable

LuxSci's focus on security and privacy:

• Read The Case for Email Security
• Read Mitigating Security & Privacy Threats
• Review our Privacy Policy

The most accurate, flexible, and trusted filters in the business:

• Premium protection with Intel Security Saas
• Realtime virus database guards against the latest threats
• Seven-day quarantine lets you put eyes on every filtered email
• Supplement with our Basic Spam Filter for even more features

End-to-end secure email encryption — to anyone, from anyone:

• No setup required — encryption is automatic and easy to use
• Secure outbound email with TLS, PGP, S/MIME, or Escrow
• Free inbound encryption via our SecureSend portal
• Independent of your recipient's level of email security
• Widely compatible and fully HIPAA Compliant

Add an extra layer of security with an SSL Certificate:

• Secure your web site
• Debrand LuxSci WebMail with your own secure domain
• Access secure email services via your own secure domain

Encrypt your service traffic via secure tunnel:

• Add another layer of security to your SSL connections
• WebMail, POP, IMAP, SMTP, web/database access
• SecureForm posts, SecureLine Escrow, SecureSend access
• Restrict your account to VPN access only

Secure long-term message archival:

• Immutable, tamperproof email retention with audit trails
• No system requirements — minimal setup, even less upkeep
• Realtime archival of all inbound and outbound messages
• Works anywhere — even with non-LuxSci email hosting

Free data backups included with all email hosting accounts:

• Automatic backups of all email, WebAides, web/database data
• Seven daily backups and up to four weekly backups
• Unlimited restores included at no additional cost
• Custom backup schedules for dedicated servers

Automate your email management:

• Save messages to specific folders or to LuxSci WebAides
• Advanced text scanning with regular expressions
• Tag messages, alter subject lines, or add custom headers
• Filter by message charset, type, TLS status, DKIM status
• Chain filters together for even more complex actions

• Bulk add and edit users, aliases and more
• Control sharing and access globally or on a granular level
• Delegate user roles through permissions
• Configure account-wide taglines, sending restrictions, and more
• Remotely administer account via SOAP API

Share, collaborate, organize, synchronize:

• Calendars, Contacts, Documents, Notes, Widgets, Workspaces
• Fine-grained access control and security
• Access anywhere via secure web portal or smartphone
• Save over solutions like Microsoft Exchange

Free folder sharing for all email hosting accounts:

• Share mail folders with other users in your account
• Subscribe to only the folders you want to see
• Set read-only or read-write access control
• View all personal and shared folders via unified web interface

Color code and label your email messages:

• Define and assign multiple IMAP keywords to each message
• Filter, search, and sort by tags
• Compatible and synchronizes with any IMAP email client
• Also usable with WebAide entries